1. Refund Policy

As we offer digital products such as CorelDRAW templates, Photoshop PSD files, and other graphic design assets, we generally do not offer refunds or exchanges. Once a digital product has been purchased and downloaded, it is considered non-refundable.

2. Issues with Download or Access

If you experience any issues with downloading or accessing your purchased files, please contact our customer support team at [skydigital.app@gmail.com] within 48 hours of your purchase. We are committed to resolving any technical problems and ensuring you have access to your files.

3. Product Quality and Accuracy

We strive to provide accurate and high-quality products. If you find that a template does not match the description or contains significant errors, please contact us within 7 days of your purchase. We will review the issue and may offer a replacement file or a credit towards future purchases, but refunds are not typically provided.

4. Cancellation Policy

Due to the nature of digital products, we are unable to cancel or modify orders once they have been processed and the download links have been provided. Please ensure you review your order carefully before completing your purchase.

5. Contact Us

For any concerns or questions regarding your purchase, please reach out to our support team at skydigital.app@gmail.com. We are here to assist you and ensure your satisfaction with our products.

6. Changes to Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

Thank you for understanding and for shopping with Sky Digital.